FAQs

Create a project-specific Spec List in your Account Dashboard or from any Product Page. Name the Spec List for your project (“123 Main Street”), add the products you want to specify for that project, then make that Spec List “Shareable” to create a URL to share that Spec List with your team

For products shipped by common carriers (UPS, FedEx, etc.), shipping will be included in your cost at checkout. For products shipping by freight, you will receive an email shortly after placing your order with the freight cost and a link to pay for those charges.

Your Account Dashboard will provide the shipping status and tracking information for each item in each order you have placed. You will also receive emails when products ship or there are other updates to your order.

Certain products require project-specific information for the vendor to provide accurate pricing. After you have completed all requested information and uploaded any requested files (plans, elevations, sections, etc.), the vendor will review the information and either contact you if further information is needed or submit a quote for the product. You will receive an alert by email and in your dashboard in either case. You may purchase a finalized quote by moving to your shopping cart or save into the project-specific Spec List for purchase later.

Source 2050 offers products available throughout the United States and Canada. Certain products may only be available in certain states or jurisdictions. Any limitations will be listed in the product description and that product will appear as unavailable at checkout if the shipping address is outside the applicable jurisdictions. 

You may use any major credit or debit card, ACH or PayPal to purchase products on Source 2050. Please contact us at info@source2050.com with any questions about alternate payment methods. 

Please email us at info@source2050.com with your Order Number in the subject line and what you would like to change. We will respond as soon as possible and try to accommodate your request.

Please consult the product vendor’s return policies. Please contact us at info@source2050.com if you need assistance.